Urban Solutions - Managing agent
We believe in giving you the right person for the right job, every time. Whether it's a quick maintenance job, testing or a full house refurbishment, we can provide experienced professionals in the following trades:
PLUMBING, HEATING, ELECTRICS, CARPENTRY, DECORATING & TILING.
Maintenance work - you can trust US to:
- Fix a problem on the first visit whenever possible so you get the job done the same day. No re-booking or having to wait in for another visit.
- Respond to your needs quickly, so you can get on with doing your job
- Take care of your tenants, so they don't need to take up your time
- Deal with your landlords if asked to (in fact, we think it's a good idea for us to communicate directly with them)
- Keep you informed and updated. So you know exactly what stage the job's at, at any one time
- Turn up when we say we will, so tenants won't be waiting in for nothing
- Tell you the job will cost X and then charge X (and no more)
- Remove as many of your property management headaches as possible
- Work smarter - delivering the best value for your landlord.
Quoted works - you can trust US to:
- Deliver a first-class project/refurbishment, on budget and on time
- Let you know in advance what we're going to do, how we're going to do it, when we're going to do it and how long we'll take
- Always plan ahead. Anticipating and avoiding problems is better and more economical than solving them afterwards.
- Make sure disruption to tenants (where applicable) is minimised during works
- Keep you updated on progress
- Inform you of any truly unforeseen situations, as and when they occur
- Make sure we deliver the result your client wants
- Stick to our quoted price
- Ask for, and listen to, your honest feedback.
