- ...just click on the speech bubble and the answer will appear here. If your question is not here, click here to contact us.
- Yes they are, we're happy to do quotes for free because, quite frankly, we've found that's the best way to get work.
- We don't unless we're asked to, in which case, of course we can.
- Once we have the form in our hands and the date is still available, then it's a firm date !
- We don't however we do offer 7.30 am appointments Monday to Friday for maintenance work
- Yes, we use outside people we know well and trust during especially busy periods or when we need a specific outside skill for a job.
- Our work and materials normally carry one year's warranty. However, in the case of boilers, we can give you up 5 years (depending on what the individual Manufacturer is offering.)
- Since 1999... doesn't time fly?
- There are about 20 of us and we are a family business operating in North West London for over 10 years
- No, we're pretty fussy about keeping everything above board moneywise. So cash does NOT work for us!
- Yes, we accept cheques, cash (with invoice!) and all major credit cards. We'll ask for card details once you've given us the go ahead to start a job, than you can settle up the balance later. Though all Maintenance jobs must be paid for in full once the work's been completed.
- To begin with, we charge hourly rates which you can see here. That's because it takes up an engineer's time to find out what's wrong. But once we know how much it will cost to fix, we can give you a set quote.
- Of course it is. Parking charges are our problem, not yours.
- Just click here and the rest is simple.
- Q: Are quotes free?
- Q: Do you split the labour and material amounts on the quote?
- Q: When can you start?
- Q: Do you do weekend appointments?
- Q: Do you employ sub-contractors?
- Q: What is your Warranty period?
- Q: How long have Urban Solutions been trading?
- Q: How big is your company?
- Q: Can you work cheaper for cash with no invoice?
- Q: Can I pay you by cheque on the day?
- Q: Do you give set prices for carrying out repairs?
- Q: Is parking included in your rates?
- Q: I'm interested in working for Urban Solutions, how do I apply?
